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Our quality standard and attention to detail at VacaStay USA separates us from our competition. Check out what happens behind the scenes before a guest arrives.
VacaStay USA’s Total Quality Matrix.
Our top notch house housekeepers follow a comprehensive housekeeping manual to complete the cleaning of the home to our high standard we have adopted over the course of a decade.
Our trained maintenance techs use a detailed checklist that is designed with proactive tasks rather than reactive tasks. Their trained eye identifies loose beds, missing or burnt out light bulbs, furnace filters, clogged sinks, inoperable hot tubs, and the list goes on and on.
Our lawn and garden crew cut and manicure the property providing a 5 star resort look and feel.
Our trash collector inspects each trash can for trash left behind by previous guests to ensure trash cans are emptied according to the pickup schedule. This is a major difference between VacaStay USA and other lodging competition.
Once all this is completely done and assumed ready for arrival, our operations specialist provides a last look, white glove treatment, to scrutinize every inch of the home, often identifying and correcting minor flaws that were overlooked. We inspect what we expect so that nothing is left to chance. This is another major difference between VacaStay USA and our competition.
While all these duties are being performed concurrently, our in-house Operations Specialist is orchestrating anything needed. From pest control, heating or cooling issues, carpet cleaning, window cleaning, furniture repairs or replacements, or completing any wear and tear items reported from maintenance during their inspection. In addition, our in-house furniture and design team is frequently updating furniture, interior styles, and then scheduling, staging, and shooting new virtual photography tours for all the marketing team to update across all marketing platforms.
Our top notch house housekeepers follow a comprehensive housekeeping manual to complete the cleaning of the home to our high standard we have adopted over the course of a decade.
Our trained maintenance techs use a detailed checklist that is designed with proactive tasks rather than reactive tasks. Their trained eye identifies loose beds, missing or burnt out light bulbs, furnace filters, clogged sinks, inoperable hot tubs, and the list goes on and on.
Our lawn and garden crew cut and manicure the property providing a 5 star resort look and feel.
Our trash collector inspects each trash can for trash left behind by previous guests to ensure trash cans are emptied according to the pickup schedule. This is a major difference between VacaStay USA and other lodging competition.
Once all this is completely done and assumed ready for arrival, our operations specialist provides a last look, white glove treatment, to scrutinize every inch of the home, often identifying and correcting minor flaws that were overlooked. We inspect what we expect so that nothing is left to chance. This is another major difference between VacaStay USA and our competition.
While all these duties are being performed concurrently, our in-house Operations Specialist is orchestrating anything needed. From pest control, heating or cooling issues, carpet cleaning, window cleaning, furniture repairs or replacements, or completing any wear and tear items reported from maintenance during their inspection. In addition, our in-house furniture and design team is frequently updating furniture, interior styles, and then scheduling, staging, and shooting new virtual photography tours for all the marketing team to update across all marketing platforms.
Yes we know, this is a lot to complete for each guest stay, but, it is the reason we receive so many 5 star reviews. Our Total Quality Matrix makes all the difference in the world.
Perfection is our goal, but as hard as we try, nothing is ever perfect. But not to worry, our team is in place during your guests entire stay to ensure any surprises are addressed quickly so they can continue enjoying their stay at your property.
We have assembled VacaStay USA’s "Dream Team" with over 50 years combined experience in vacation rentals and real estate.
312 North Alma School Rd.
Suite 14P
Chandler, AZ 85224